DECKER HEATING & CONSTRUCTION

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Award Ceremony
53ME.jpg
Ken Decker receiving Outstanding Customer Service Award

Here's what our customers & Central Boiler are saying...

                                     CENTRAL BOILER

Central Boiler, the premier manufacturer of outdoor wood and corn furnaces, awards its top dealers of the nation each year and then presents the awards at its bi-annual dealer convention.

Central Boiler honored Decker Heating & Construction with consecutive Dealer awards for 2003, 2004 and 2005.  Ken Decker received these awards during the Central Boiler Dealer Conventions held in Grand Forks, ND.  These awards are based on sales levels, but as Central Boiler CEO and owner, Dennis Brazier, pointed out, "No one reaches these kinds of sales levels without effective business practices, planning and customer satisfaction.  These dealers are committed to excelling in all of these areas."

Decker Heating & Construction was also honored at Central Boiler's 2002 dealer meeting, receiving the award for Central Boiler Outstanding Customer Service for 2000.  


                                            CUSTOMERS

I was installing my Central Boiler Classic on the Sunday of July 4th weekend.  I needed a coupler joint to hook two lengths of pipe together.  With all of the local hardware stores closed or not able to supply what I needed, I called my dealer, Ken Decker.  He drove over an hour (on Sunday) to meet me with a whole new length of tubing so I wouldn't have to worry about a possible faulty joint in the future.  I can't say enough about the service he has provided so far without any hesitation whatsoever.  I will recommend Central Boiler to anyone interested but especially Ken Decker because of the outstanding service.  Central Boiler is fortunate to have such a dealer.

Sincerely,
BH


*********

We want to thank you guys for such great service, you truly go beyond what would be considered good service to exceptional service, thanks once again.

Sincerely,
BK

********

I just had a Central Boiler installed at my home.  I am so far, very pleased with the furnace.  Mr.  Ken Decker was the dealer that I bought it from.  Ken was as good as anybody could be, as he set one price and stuck to it, he said he would be here on Wednesday, but he called me Tuesday night and asked if he could wait until Thursday as the new furnaces were coming in that day with the color we wanted.  As it happened, this was the day that the big ice storm hit up North, with the roads closing behind him he came with the furnace anyway.  When he left that night to try to get home, the furnace was running and the house was getting nice and warm.  I am very pleased with this man..... Mr. Decker is a very personable, likable and reliable person to deal with and I was glad to have bought the furnace from him and also glad to work that day with him.  I have/will recommend him to anyone who wants a Central Boiler and be glad to show it to whoever wants to see how one works.

Sincerely,
TLS

********

We wanted to thank you from the bottom of our hearts for your generosity!  Also for responding to our service call so quickly.  I also wanted to thank you for showing me some tips on maintaining our boiler.  I know you have a busy schedule and I appreciated your time.

Take Care,
J&W K

********

I am extremely please with the Central Boiler furnace and service from Ken Decker.  I am amazed at how efficient this outdoor wood furnace is.  I expect to save roughly $3500 this year alone with the rising cost of fuel prices.  I couldn't be happier with my purchase.  I only wish I had done this five years ago when my home was built.

Sincerely,
CH

********

Ken, The Boiler is installed & running. Thank you for your time & patience. It was a pleasure dealing with both you and Shawn. He was very helpful to me during installation. Any questions or if you want references feel free to contact me anytime.
Thanks again.  B.M.


I just had to take a moment and express my gradtitude and sincere appreciation for one of your retailers in the upstate New York area. i have just completed my second purchase of one of your outdoor wood during Furnaces from Ken Decker. Ken and his team installed my stove while I was working, providing me with 100% satisfaction. Thank you for incorporting professionals like Ken Decker to represent your established organization!
I am in the process of building a new house and I am looking forward to heating it with my next Central Boiler outdoor wood Furnace. L.P.

DECKER HEATING & CONSTRUCTION 7503 ST RT 3 Harrisville NY 13648.  Phone: (315) 543-2221 Fax: (315) 543-2110 kdhconst@yahoo.com